If you're anything like us, you want the best for your fur baby. Your time is precious. You value options that allow you to spend more time doing what you love and less time doing what you must.
Because of these facts, we're now offering a very exclusive Concierge Membership to a limited number of clients.
Not only will your membership include a comprehensive, tailored preventative health care plan, but it also includes access to ultra convenient services like complimentary Pick-Up/Drop-Off for appointments, expedited VIP (Very Important Pet) intake, in-home medicine administration, in-home pet sitting, Spa Days, & more.
View the list below for specific details on this exclusive opportunity.
Yep! You read that right!
As of 2019, we offer 90-Minute Spa Days, complete Cut & Styling by our Certified Master Groomer, Pick up & Drop Off Service, as well as Ala Carte Services.
Your schedule might be hectic, you might struggle to load everyone up in the car, or you might have a pet that is just happier being seen in the comfort of home. For our Concierge Members, we waive the house call fee for up to 6 in home visits per year. This means that you'll only pay only the exam fee just as you would in if you were bringing your baby in to the hospital.
No matter the reason, let us come to you. For a home visit, our Veterinarian & 1-3 medical support staff team members will come to you. With each house call fee being valued at $147, this service alone provides up to an $882 value per year!*
*Home visits are subject to availability. House calls further than 5 miles from the practice may be subject to an additional travel fee.
Your concierge membership includes a full 12 months of flea & tick preventative, and it also includes a full 12 months of heartworm preventative.** A common myth is that indoor dogs don't require the latter, but all it takes is for a single mosquito to sneak into your home & bite your pup to transmit heartworm disease.
This can lead to shortness of breath, significant organ damage, heart failure, or even death.
**please ask us for details
This membership includes all core vaccinations including Rabies, Hepatitis, Parvo, Distemper, Parainfulenza, Adenovirus, Leptospirosis & Bordetella.**
**Please ask us for details
We'll do comprehensive blood testing for early detection of many common (yet silent) problems including Anemia, Diabetes, Heartworm Disease, Kidney Impairment, Liver Damage, Pancreatitis, Lyme Disease, Anaplasmosis, Pancreatitis & more.
Screening test looking for thyroid dysfunction: In dogs, Hypothyroidism; (underactive thyroid that can lead to skin issues, weight issues, respiratory challenges, etc.)
Comprehensive fecal testing that looks for internal parasites: hookworms, roundworms, whipworms & more. Urinalysis evaluation checks for bladder infections, kidney dysfunction, urinary parasites, diabetes and more.
Just as with humans, without regular dental cleanings, your best friend(s) are susceptible to bad breath, tartar build-up, or even periodontal disease. The latter can lead to all sorts of nasty issues including organ failure which is why the American Animal Hospital Association recommends that both dogs & cats have dental cleanings at a minimum of once every 12 months. Many small breed dogs & sometimes even larger dogs need a cleaning every 4-6 months.
This comprehensive, anesthetized dental cleaning includes scaling & polishing under the gum line. That means that we'll stop the spread of plaque & bacteria before it gets far enough to do any damage. Because we care about your pets as much as you do, we also include complimentary Cold Laser Therapy after the cleaning in order to reduce post-procedure inflammation & soreness. As an additional complimentary service, we also trim their toenails while they're asleep.
Concierge Member patients enjoy the inclusion of up to two of these full dental cleanings per year if medically indicated.
Need a prescription refilled? Tired of carrying a bag of food to your car? Let us help!
We'll get you on a regular schedule & drive your order right out to your home. You don't need to worry about forgetting your buddy's medications ever again! You typically don't even need to be home, we can simply leave it at your door. *This amenity is complimentary for all Concierge Members within 5 miles of our practice or within select nearby communities. Live further? Don't worry, this service is still available up to 10 miles from the practice with just a small delivery fee of $9.95 per home delivery.
Have an appointment at the hospital, but prefer not to walk the dog in? Just give us a call upon arriving & we'll have one of our technicians come out to greet you at your vehicle & walk them inside. You can either park & come in as well or you can simply drop them off for their grooming, 90- Minute Spa Day, or medical appointment without ever needing to come into the practice.
For an exam, you can just cite your concerns/questions on the intake form online or we can simply have the Doctor videocall you from the exam room while you're enjoying your day elsewhere.
Does your pet have an appointment with a specialist at another clinic? Let us transport them. You don't need to worry about anything, we can drop them off & pick them up for you. This service is discounted for Concierge Members.
Sometimes, it's easier to not have to pack the dog up, drive to the hospital, sit in on the appointment, & then pack them back up for the ride home. Because of this, our Concierge Members enjoy complimentary Pick-Up/Drop-Off service within our Transport Area.
If you choose to take advantage of this service, we'll come out to your home, pick up your best friend(s), & give them a ride to our place for their appointment. Afterward, we'll bring them right back home to you. If you'd like, you can even videocall with the doctor during your consultation window if you have any additional questions or concerns to discuss beyond what you tell our Client Care Specialist when making the appointment or during triage with the Veterinary Nurse.
Concierge Members can use this service for any scheduled non-emergency appointment including medical exams, surgeries, procedures, or Salon & Spa appointments.*
*subject to availability
We certainly appreciate that some "routine" home medical needs like administering oral medications, changing bandages, giving injections, or administering subcutaneous fluids can be anything but routine. Sometimes the challenge can be owner based or patient based. Regardless of the issue, we are here to help!
We offer these services in the comfort of your own home, rendered by our Mobile Veterinary Technicians. These services, when deemed necessary, are complimentary with our Premium Pet Sitting Service. These services are also available at a discount for our Concierge Members.*
*please ask us for details
· By Appointment
· Expedited Intake/Drop-off
· Luxurious, Sudsy Bath by a Certified Pet Spa Technician
· Soothing Mani/Pedi
· Glands Expressed by our Certified Pet Spa Technician
· Ears Cleaned
· Scented Refresher
· Blow-out & Primp
· Teeth carefully brushed and made minty fresh
· Expected pickup within 90 minutes of your appointment's start time
This service includes the entire Spa Day service, as well as a cut & style to breed standard or tailored to your personal specifications with our Certified Master Groomer. This service is by appointment only. Concierge Members enjoy their choice of 1 complimentary Grooming Service per year or 2 complimentary 90-Minute Spa Days per year.
Ibis Animal Hospital
10130 Northlake Blvd Ste 114, West Palm Beach, FL 33412
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